Integrated Ticketing System in Shared Hosting
Our shared hosting include an integrated ticketing system, which is an indivisible part of our in-house created Hepsia Control Panel. Unlike other comparable tools, Hepsia will permit you to manage everything connected with the web hosting service itself in one and the same place – invoices, web files, e-mails, support tickets, etc., eliminating the necessity to go through different admin dashboards. If you have any pre-sales or technical questions or any problems, you can post a ticket with just several mouse clicks without ever logging out of your hosting Control Panel. During the process, you may choose a category and our system will offer you a variety of informational articles, which will supply you with additional info and which may help you resolve any specific issue before you actually open a ticket. We guarantee a response time of maximum one hour, even in case it is a weekend or a public holiday.