A 99.9% Server Uptime
The major benefit of constructing your very own shared hosting platform is that you don’t need to worry about compatibility issues – you configure a special set of software apps in such a manner as to be compatible with a defined set of hardware elements. The result is something significantly more steady and dependable, because there are less possible risks of failure. We have built our cloud hosting system atop proven hardware elements along with a significantly modified version of Security–Enhanced Linux so as to set up a totally secure and safe home for your personal sites.
This is the reason why, with all our shared hosting packages we give you a 99.9% server uptime guarantee. This uptime guarantee is valid for all our datacenters.
A 99.9% Network Uptime
Apart from our cloud hosting platform, we have also set up our own internal network in all our datacenters. Everything is based on top–hole hardware components manufactured by Juniper. Additionally, on each single router, we have set up a firewall with an intricate algorithm so as to sieve all fishy requests.
Therefore, in each of our datacenter facilities – in our US data center, in our UK data center, in our FI data center, in our Eastern Europe data center and in our AU data center, you can enjoy a 99.9% network uptime guarantee. And this uptime guarantee is valid for all web hosting packages in each and every datacenter.
A 30–Day Money–Back Guarantee
Although we have done just about everything to curtail all potential risks with our cloud hosting plans and despite the fact that our company offers top–notch support, sometimes the client simply isn’t content with what we are offering. Or he wants to move to a more robust web hosting solution, such as a VPS server or even a dedicated server.
For this reason, we offer a 30–day money–back guarantee with each of our cloud hosting plans, no questions asked. If you are not content, you will receive a full refund.
24/7 Technical Support
If you’ve ever been forced to wait around for hours for a reply, you’re probably aware of how maddening this can be, especially if your web site is at stake. This is the reason why our company offers you a 24x7 support service with a 1–hour response time guarantee. Regardless of what happens or what holiday it is – our technicians will be here and they’ll answer you in under 60 minutes. And the best thing is that their average support ticket response time is below twenty minutes!