Waiting for several hours to obtain a reply from the customer support team is really annoying, irrespective of how trivial the issue is. This is the reason why, here, at Vidahost Computer Technologies, we offer you a one–hour response warranty, and our techs regularly answer in under 20 minutes through the ticketing system built into the Control Panel. They are available to you 24–7–365.

Building a new web site in general is a difficult and costly procedure. But we, at Vidahost Computer Technologies, did the hard work on your behalf – now you can create your site by using a ready–to–use web design layout with a simple mouse click. It’s very simple – just pick out the type of your brand new site – personal or business, and choose a layout that you want. Our system will handle the rest and will send you your login details so that you can begin working on your site right away.

Inside the Control Panel you’ll find a selection of completely free website themes for your Wordpress personal weblog or Joomla^™ website. Just browse through the skins, pick the one that you want then download it to your computer with just a mouse click. If you make use of the one–click Applications Installer tool to install Joomla^™ or WordPress, you will see the web page layouts listed in the final step of the installation process.

Installing a web application could be a long and hard procedure. It’s so, unless you have an Applications Installer tool with more than forty plus available web applications, which you can install with a simple mouse click. We have made the actual setup as easy as possible, which implies that you no longer need to spend time wondering how to set up your web application. We will store the login information in the Control Panel in case you forget your credentials.

We have developed our very own custom–made shared hosting platform using the latest enterprise–level technology. Having each service (DNSs, emails, databases, web apps, etc.) handled by an autonomous physical machine, your site content will operate in the cloud and will also be completely secured against unexpected outages and service interruptions.

We make back–up copies of your site content regularly, which suggests that you never ever risk losing your own personal website files, web applications, databases, e–mails, etc. as a result of hacker attacks or even accidental deletions on your end. In addition, through the File Manager which is accessibly incorporated into the Control Panel, you can create manual backups of all your website content anytime. Just mark and archive the file(s) that you wish to back up and our system will save it on your behalf in the location that you’ve specified.

The Control Panel features a selection of detailed web statistic tools that will offer you detailed information about your websites. You’ll be able to monitor your web site’s traffic in greater detail and discover everything about your site visitors – what country they come from and what device and web browser they’re utilizing. You can select from among 3 web statistics tools – the famous Webalizer and AWStats tools and a brand new fully featured web analytics software tool that we’ve created with your tips and comments in mind.

Our cloud hosting packages include a user–friendly Cost Free Site Building Tool. You’ll find it in the Control Panel. The tool offers a selection of more than 100 personal and business templates plus a user–friendly web site management user interface. All you need to do is pick out a web site layout and after that upload your images and add text with just a click. When you’re ready, click on the Publish button and your site will go online momentarily.

Our shared hosting packages are backed up by a thirty–day–period MBG. Therefore, in case, for some reason, you aren’t fully satisfied with the quality of the offered cloud hosting services, you will be able to touch base with our sales staff to ask for a refund. You can e–mail us, send a trouble ticket, ring us up or use the live chat service.