Customer Support Channels

  • 1 hour ticket response time

  • A 1–hour Response Guarantee

  • We provide you with a 1–hour reply guarantee with all of our shared hosting packages, meaning each support question you submit is going to be answered to in only 60 minutes max. Our support crew members are qualified to instantly overcome any issue and to present you with on time information on any trouble that you might have.

  • Top quality support service

  • A Top–quality Support Service

  • Contact us any time required. Our team of specialists is going to be online for you 24x7x365 to respond to all your queries and to sort out any issue you will probably have. You are able to open a help support ticket from your Control Panel or send us an e–mail message any moment. Also, on business days, you’ll be able to ring us or take advantage of the live chatting alternative.

  • Intuitive help center

  • An Intuitive Help Section

  • If you wish guide while working on your online projects within the Control Panel, you could always just click the Help key and locate your problem in the list of articles that will came up. We have as well turned many of the articles and reviews into video lessons. The catalogue of training videos will come up if you pick the Videos key located in each section.