1 hour ticket response
Vidahost Computer Technologies’s team of technicians is specialized in offering swift answers to each of your questions. We will examine your ticket the moment it is received and will respond with a solution within less than sixty minutes after the client support ticket submission. In reality, our average ticket response time is 20 minutes.
A Top–Class Client Support Service
Our help desk support team members have big experience in the shared hosting sphere and are proficient enough to supply a rapid answer to your problem. If, however, the matter at hand is not within the competency of a tech support engineer, the client support ticket will be sent to a programmer or administrator for further assistance.
An Easy–to–Navigate Help Center
To help you get a quick tip on how to use a particular service, we have integrated a really intuitive Help Center section in the Control Panel. You can browse through an immense selection of web hosting account management articles and website administration articles, browse our F.A.Q. section or check out our how–to video tutorials.